Customizing Your Workmate's Name and Email

Workmate allows you to customize the name and email address your assistant uses when communicating on your behalf.

This helps your assistant appear more natural in conversations and align with your company’s branding.

You can configure this from the Assistant page by clicking Customize next to Customize Your Workmate.

Choosing Your Assistant’s Name

When customizing your Workmate, you can select from several predefined assistant names or create your own.

For example, you might choose names like:

• Workmate

• Meeting Scheduler

• Jordan Whitman

• Jack Whitman

The name you select is the name your assistant will use when interacting with meeting participants.

This helps make scheduling conversations feel more natural and professional.

Using a Custom Email Address

Premium and Business plans allow you to configure your assistant to send emails from an address on your own domain.

For example:

assistant@yourcompany.com

This allows the assistant to match your organization’s branding and makes communication appear more consistent with your company’s email environment.

To set up a custom email:

1. Enter your domain

2. Choose an assistant's name

3. Create the corresponding email address on your domain

4. Connect it through the setup flow

Workmate will guide you through the steps required to connect the new email address.

Why Customize Your Workmate

Customizing your assistant can help:

• Align the assistant with your company branding

• Make scheduling conversations feel more natural

• Ensure the assistant's email address matches your organization’s domain

• Maintain consistency when multiple people in a workspace use Workmate

Once configured, your Workmate will use the selected name and email whenever it communicates with meeting participants.